Tag: verizon (Page 3 of 6)

Verizon gets an MIA song

January 13, 2010 / Jeff Morgan

When you get poppy hipsters upset, they’re bound to go all sorts of loco on your ass. Take MIA. She recently had a three-hour long customer support call with Verizon, which prompted her to write a new song, titled “I’m Down Like Your Internet Connection.”

The song is set to be part of MIA’s new album, Kala which will be out later this year. For part of the song, MIA got Filipino Verizon employees to sing the hook. “I was having issues with my cable and wireless, and I was on the phone [with tech support] for three hours, and I thought, ‘Maybe this needs to be part of my music, could you just learn these lyrics and sing it down the phone to me?'” she said. “Ten phone calls later, I have Internet that sticks and a song.”

Now you know Verizon. You’ve got some bad publicity in the form of a pop song and your customer support reps aren’t helping your cause.

Source: Rolling Stone

Mobile, Music

big red customer service m.i.a.mia mia verizon verizon verizon customer service verizon song

Has Apple already scheduled WWDC 2010?

December 21, 2009 / Jeff Morgan

AppleInsider is reporting that Apple may have already locked in dates for WWDC 2010. A calendar listing at the Moscone Center in San Francisco shows a “Corporate Event” from June 28th to July 2nd, a name that has designated Apple events in the past.

The date also coincides with the launch of the original iPhone. Since that launch, Apple has made major iPhone announcements at each consecutive WWDC. The rumor this year is that we’ll finally see the phone make the jump to multiple carriers in the US, though it’s not clear who that could be. Most people think Verizon, but the CDMA standard is not exactly iPhone friendly. T-Mobile would be a much easier choice, but it’s also much smaller.

You can’t make mention of WWDC without bringing up the iPhone SDK conference that happens some time in March. Think we’ll see OS 4.0?

Apple, iPhone, Mobile, News

iphone OS 3.0 iphone os 4.0 iphone sdk conference moscone center t-mobile verizon verizon iPhone wwdc

Verizon offers a band-aid for the Droid’s booboo

December 19, 2009 / Jeff Morgan

So you just dropped two-hundred bucks on your new Droid, not to mention the two-year contract you just signed, and things are mostly great. Sure, the keyboard leaves a little bit to be desired, but you just keep the thing closed on use the totally competent touchscreen keypad for all your input. The phone feels solid when you drop it into your pocket. On pulling it out, though, the battery cover pops off the phone and just doesn’t want to go back on.

And this happens time and time again. So you take the phone to your local Verizon store. At first, they offer you some scotch tape. After all, they didn’t make the phone. They’re just selling the thing. But scotch tape isn’t good enough for you, the tech savvy consumer. You want something more. A permanent fix. Something that won’t peel off. Your Verizon rep heads into the back of the store and returns with, low and behold, a Verizon band-aid.

Yes, this is really what Verizon is doing for you, Droid customers. Happy?

Source: Android Central

Mobile

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13 year-old racks up over $21,000 in wireless charges

December 14, 2009 / Jeff Morgan

It’s hard to say who to blame for this one. On the one hand, I want to scream at Ted Estarija for not explaining the idea of data charges to his 13 year-old son. Not everyone is as tech savvy as you and me, though. On the other, you have to wonder why no one at Verizon noticed the sudden surge on the account – from zero data to 1.4GB in a month.

Whoever you blame, Ted Estarija still got slapped with a $21,917 bill for the server traffic. In a rare show of understanding, Verizon waived the entire bill. The lesson in all of this? Buy a data plan. That $15/month looks pretty great next to $21,917.

Source: AP

Mobile, News

ap big red cell phone charges cell phone plan customer service data plan Ted Estarija verizon wireless charges

AT&T and Verizon decide to keep the fight to commercials

December 3, 2009 / Jeff Morgan

According to Gizmodo, AT&T and Verizon have decided to drop all litigation regarding the “map for that” crisis that had everyone in an uproar. Apparently Luke Wilson is pulling his weight, or more likely than not, AT&T realized that the iPhone sells, shitty network or not. It only took a few million handsets to get that message across.

Here’s the official text:

IT IS HEREBY STIPULATED AND AGREED by and between Plaintiff/Counterclaim Defendant Cellco Partnership d/b/a Verizon Wireless (“Verizon Wireless”) and Defendant/Counterclaim Plaintiff AT&T Mobility LLC (“AT&T”) that pursuant to Rule 41(a) of the Federal Rules of Civil Procedure: (a) Verizon Wireless’s claims against AT&T in the above- captioned action are hereby dismissed without prejudice, and (b) AT&T’s counterclaims against Verizon Wireless in the above-captioned action are hereby dismissed without prejudice.

All it really means is the fight is going to be right where everyone loves it: on TV. Oh, and I’d guess Luke Wilson isn’t going anywhere. Really, he needs the work.

Source: Gizmodo