When you get poppy hipsters upset, they’re bound to go all sorts of loco on your ass. Take MIA. She recently had a three-hour long customer support call with Verizon, which prompted her to write a new song, titled “I’m Down Like Your Internet Connection.”

The song is set to be part of MIA’s new album, Kala which will be out later this year. For part of the song, MIA got Filipino Verizon employees to sing the hook. “I was having issues with my cable and wireless, and I was on the phone [with tech support] for three hours, and I thought, ‘Maybe this needs to be part of my music, could you just learn these lyrics and sing it down the phone to me?'” she said. “Ten phone calls later, I have Internet that sticks and a song.”

Now you know Verizon. You’ve got some bad publicity in the form of a pop song and your customer support reps aren’t helping your cause.

Source: Rolling Stone