Author: Jeff Morgan (Page 37 of 168)

Apple takes 600,000 iPhone 4 pre-orders

June 17, 2010 / Jeff Morgan

Despite the insane problems during the iPhone 4 pre-order launch, Apple still sold more than 600,000 pre-orders on day one, according to a company statement. That number includes all the carrier sales, which may not have been recorded in full considering pen and paper was being used at one point and it could take some time to log those orders.

From the Apple press release:

Yesterday Apple and its carrier partners took pre-orders for more than 600,000 of Apple’s new iPhone 4. It was the largest number of pre-orders Apple has ever taken in a single day and was far higher than we anticipated, resulting in many order and approval system malfunctions. Many customers were turned away or abandoned the process in frustration. We apologize to everyone who encountered difficulties, and hope that they will try again or visit an Apple or carrier store once the iPhone 4 is in stock.

At first, 600,000 seemed a little low, but that’s just the people fanatic enough to go out and order the first day it became available.

Apple, iPhone, News

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MiLi: Power Crystal & Power Miracle

June 16, 2010 / Jeff Morgan

Battery technology hasn’t been able to keep up with the power consumption of new gadgets for a while. Mobile gadgets run through batteries in a blink, which is why it’s always nice to have a little backup. A couple weeks back, MiLi released two new peripherals for power hungry gadgets that didn’t get much notice: the MiLi Power Crystal and Power Miracle.

Both the Crystal and the Miracle feature a 2,000mAh lithium ion battery, which approximately doubles the battery life of most mobile devices. Each pack comes with a multi-lead USB cord and 6 attachment tips for the most common mobile devices, including a Mini-USB, Micro-USB, iPod/iPhone, LG, Samsung G Series, Blackberry/HTC/Motorola, and Nokia. The four front facing LED light indicators let you know the battery packs’ current power level at a glance.

The Miracle is the slimmer version of the two, ideal for tossing into a laptop bag or carrying in your pocket in an emergency. The Crystal has an extended carabiner loop built into its casing, allowing you to wear it on a keychain.

The two power packs are the size of a business card or smaller and just over a half-inch thick. Yeah, they’re that tiny. Both units have a suggested retail of $49.95, but you can get them on sale at MiLiDirect.com currently for $39.70.

Mobile, News

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iPhone 4 pre-order was full of snafus, still sold out

June 16, 2010 / Jeff Morgan

After today’s crazy iPhone 4 pre-order problems, it’s hard to imagine what the 24th is going to look like.

As I mentioned here earlier today, website pre-ordering was down for both AT&T and Apple for most of the day. I finally got one ordered through Apple, still confirmed for delivery on the 24th as far as I can tell, but a lot of people were stuck staring at an error screen, or worse yet, an AT&T retail store for a few hours.

In case you missed the fun, there were reports of errors in the AT&T system that were granting access to another user’s account when you would log in. The AT&T upgrade system was down to the point that some stores were breaking out pens and paper and the old knucklebusters to take orders. Some stores were only taking down phone numbers and credit card info and then calling customers back to finalize the details of the sale. All in all, it was a crazy day full of AT&T’s failure to manage the load on their system, and the phone still sold out.

Here’s the official word from AT&T:

“Because of the incredible interest in iPhone 4, today was the busiest online sales day in AT&T history. As of Tuesday afternoon, customers who preorder iPhone 4 moving forward will receive their device on June 25 or later, depending on when the order is placed. We’ll email customers with confirmation once their order is placed, and again when it ships. In addition, we will have devices available on a first-come, first-serve basis in our stores beginning on June 24.”

As ever, the resounding sentiment from the tech world sounds something like “jesus christ will you idiots end the AT&T exclusivity already?!?” Seriously, Apple, people want the phone so badly they are willing to put up with mountains of carrier-related bullshit to get the thing. Find someone that doesn’t suck, make them pay you to sell your awesome phone. Thanks.

Uncategorized

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iPhone 4 pre-orders are totally borked

June 15, 2010 / Jeff Morgan

I woke up early this morning all excited to pre-order my iPhone 4. I was up a bit late last night and noticed that the store was down, and with the iPad, pre-orders were available around 8:30am EST, so I planned accordingly. Much to my chagrin, the online system at Apple wasn’t working. Neither was the AT&T system. In fact, it seems the whole pre-ordering process has melted down.

I started digging around the web to find other experiences, and even the people in brick-and-mortar stores are having trouble pre-ordering. The problem, it seems, is on AT&T’s end (who’s surprised?). Requests for account information aren’t being handled properly, and presumably because of the massive traffic AT&T is receiving, every step of the upgrade process is causing errors. As in, you fill out the data for step one (which renews your contract), press enter and get an error. Resubmit until it goes through. Now you have a new contract, but no subsidized phone until you can get step two or three to work.

This especially sucks for the people in brick-and-mortar stores. Cross step one and you’re stuck in the store until AT&T’s system deems you worthy to leave or, as I mentioned, you get a renewed contract but no new phone. Hopefully this will get fixed at some point today, but knowing AT&T, that’s not going to happen. If you have a couple hours to kill and feel like testing your boiling point, head on out to your nearest AT&T retailer for a little fun.

Photo from fOTOGLIF

Apple, iPhone, Mobile, News

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Starbucks catches on to every indie coffee house, releases free Wi-Fi

June 14, 2010 / Jeff Morgan

There were few things that frustrated me about Starbucks quite as much as its Wi-Fi policy. There was the weird smell, the pervasive corporate atmosphere, the hipsterier-than-thou baristas, but none of it really held a candle to the fact that I had to pay for Wi-Fi if I was in a Starbucks.

It looks like the coffee chain has finally caught on and will be rolling out free Wi-Fi for all customers starting July 1. The catch (you knew there would be one)? Starbucks will be using the service to roll out all sorts of targeted media trash for your unsolicited enjoyment.

Really, it probably won’t be so bad. There won’t be any advertising, just free versions of Starbucks-approved WSJ, NYT and other publishers’ content. You’ll get access to the Starbucks iTunes download of the week as well.