Tag: att (Page 8 of 9)

      AT&T And AppleGetting Sued Over MMS

      August 29, 2009 /

      MMS service for the iPhone.An irate iPhone customer has decided to take legal action concerning the lack of MMS support for the iPhone on AT&T. The case, which is being brought by an Ohioan, Deborah Carr, claims that both AT&T and Apple used tricky marketing to mislead customers into believing they would have MMS support in June.

      The brief is actually pretty funny. It claims that millions of customers purchased the iPhone 3G and 3GS after the “false and deceptive representations and concealments of Apple and AT&T” led consumers to believe they would have MMS support. Yeah, I don’t know about you guys, but that’s exactly why I bought my iPhone. The brief also refers to the alleged day in June when iPhone MMS would become available as “wonderful.”

      Now I’m not on AT&T‘s side here. Quite the opposite. The MMS delay is completely absurd, but so is this brief. Referring to the ability to send picture messages via MMS as “wonderful” is sad, and it smacks of a clinically diagnosable level of obsession with cellular service. Will it be nice when I can send a picture message from my phone? Sure. Will it be life-changing? No.

      Why Mrs. Carr and the lawyer who went in on this couldn’t have more appropriately worded the brief is beyond me. The words “excessive delay,” and “denied service without adequate cause” just have such a nice ring to them.

      Apple, Apps, iPhone, News

      AT&T Upgrades Should Alleviate iPhone Headaches

      June 24, 2009 /

      iPhone call failed.Yesterday, AT&T spokesman Mark Siegel told Gearlog that his company is upgrading their 3G services to include the 850MHz spectrum. As it stands, most 3G services run at 1900MHz and the spectrum is getting congested. The upgrades should alleviate some of that congestion.

      This is good news for all of the new 3GS owners this week, but particularly those in cities like New York and San Francisco, where iPhone saturation is highest, along with network strain. The 850MHz frequency is a lower band, allowing it to travel further and penetrate walls more easily than 1900MHz.

      Along with a more reliable signal in cities, AT&T customers could see 3G hitting previously EDGE-only service areas, though it probably won’t extend service areas by much. AT&T is also starting to upgrade to HSDPA, which is supposed to double the download speeds of their current network.

      It’s nice to see AT&T trying to keep up with the influx of iPhone traffic, but it still feels like just that. Keeping up. And barely. Hopefully these changes will add enough stability to keep people happy until HSDPA provides a stronger backbone for the nation’s only iPhone provider.

      iPhone, Mobile

      AT&T Won’t Charge Extra For MMS If You Have An SMS Bundle

      June 23, 2009 /

      iPhone SMS.The only way I can think of AT&T making the wait for MMS worse would be charging customers extra for the service when it finally goes live. Luckily, it doesn’t seem like they’ll be doing that…to everyone.

      In the AT&T iPhone 3GS FAQ PDF the company states in plain language that MMS is coming soon “at no extra cost to customers with a text messaging bundle.”

      That plain language leaves some room for interpretation, though. AT&T says they won’t charge you extra for the service, as in no extra fee for sending the messages. But how will they count against your SMS bundle count? If, say, you have the 200 messages plan, which costs $5 under AT&T, will each MMS count as one message, or will they dock your total more for sending videos of your son barfing on the dog?

      For now I’ll hope they don’t turn their MMS policy into a “credit” system, whereby they can alter how many credits you get charged per message. We already know that texting plans are a racket. Going to credits could send furious texters into a frenzy.

      Apple, iPhone, Mobile

      AT&T Plans HSPA and 4G Rollout

      May 29, 2009 /

      4G speeds.This late-May/early-June continues to be the focal point of activity for wireless carriers and phone manufacturers alike. On the heels of big news for Sprint, big news for Verizon (with some bad news for Sprint), and potential big news from Apple and AT&T, the iPhone’s carrier announced to plans to begin network upgrades in anticipation of future high-speed technologies.

      AT&T has officially announced both 3G upgrades and 4G rollouts over the course of the next two years. The company’s 3G improvements include adopting the HSPA 7.2 standard, which would effectively double current 3G speeds. As for 4G, AT&T plans to begin testing of their LTE network in 2010 with a consumer-level rollout in 2011.

      The announcement comes as no surprise, particularly with Verizon introducing similar upgrade plans. AT&T no doubt wants to hold onto iPhone exclusivity as long as possible. Showing some initiative for higher speed access might keep the dogs at bay for now, but certainly not for long.

      Apple, iPhone, Mobile

      Bouncing Around the Web

      April 23, 2009 /

      In case you missed it, here’s what’s Bouncing Around the Web:

      JawboneJawbone, considered one of the very best Bluetooth headsets on the planet, just released a second generation Jawbone. And according to Gizmodo, it’s better in just about every way. I sure hope it is because spending $130 for a Bluetooth headset is a lot to swallow.

      Via Gizmodo

      If you were Apple, how would you react to questions about your lack of presence in the netbook market? If your answer is to rip the entire market apart and tell everyone to just buy and iPhone or iTouch instead, then you should be working for Apple. Though, they definitely left the door open for future developments.

      Via TechCrunch

      I think AT&T may be a little bit afraid of the Palm Pre. Someone at AT&T leaked a comparison chart which I’m sure AT&T sales people will use tear down the competition. Regardless of the actual data in the report, the fact that AT&T, and by association Apple, is worried about the Pre is quite interesting.

      Via ubergizmo

      I saved the good news for last. AT&T has been testing faster 3G speeds in some markets. With a few software tweaks, they have bumped speeds from 3.6 to 7.2 megabits per second. Mama mia, that’s a spicy meatball!

      Via TUAW

      Apple, iPhone, Mobile, News

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