Category: Mobile (Page 37 of 65)

Another Apple/Google board member shows his allegiance

Arthur Levinson.Genentech chairman Arthur Levinson decided to resign from his board position at Google. The announcement isn’t far from Eric Schmidt deciding to leave the Apple board, where Levinson also sits as a director. Ties between the two companies are becoming scarce as investigations continue and competition heats up.

Google made the announcement earlier today, which included comments from CEO Eric Schmidt. “Art has been a key part of Google’s success these past five years, offering unvarnished advice and vital counsel on every big issue and opportunity Google has faced,” Schmidt said. “Though he leaves as a member of our Board, Art will always have a special place at Google.”

That’s certainly a gracious farewell from a company wrapped up in investigations that just seem to get uglier as they go. Earlier this month Schmidt encouraged Levinson to remain on both boards, though it wouldn’t be surprising if ol’ Steve was leaning on him pretty heavily to pick a side.

FCC looking at Google Voice

Google Voice logo.The FCC is going to be taking a closer look at the Google Voice service to determine whether it should be governed by the same rules as other phone service operators. AT&T has been particularly whiney about the service and the lack of regulation.

The biggest problem AT&T sees is that Google is allowed to block calls that may be too expensive for users, something regular providers aren’t allowed to do. I’m not sure why AT&T has such a problem. It blocks calls all the time. You know, you get halfway into a call and AT&T decides it should be blocked. And you should not be compensated for any lost time. It also blocks your ability to have a truly unlimited data plan and blocks your phone from having basic services despite years of availability on other devices. Really, AT&T is blocking anything it wants, so why not spread the love?

I do find it funny that it took a high-profile app rejection to bring all of this to light. The results of the investigation will likely be applied to other VoIP services like Skype and Vonage, both of which have been around a whole lot longer than Google Voice. The unfortunate thing is that big wireless could gouge features out of customer-focused service because it fears competition.

Blackra1n iPhone OS 3.1.2 jailbreak is live

Geohot and blackra1n.Our boy George Hotz has done it again. He released a jailbreak for iPhone OS 3.1.2 today, which stuck to his previous nomenclature, this time called “blackra1n.” As the man known as Geohot says, “blackra1n is a 30 second ALL device 3.1.2 jailbreak.” That’s right – 3G, 3GS, whatever you’ve got it works.

There is one warning, which comes from blog used to tease the jailbreak. You should not upgrade to 3.1.2 via iTunes if you have an unlocked phone. It will “fix” the unlock and you’ll be SOL. You can use PwnageTool to get up to 3.1 safely. If you’ve already lost your unlock, blackra1n can get back your jailbreak.

As with previous geohot unlocks, the download is PC only, so get with your Windows friends if you want this to work.

iPhone takes home JD Power customer satisfaction awards

JD Power award.The iPhone has yet again proven that people will put up with some of the worst wireless service in the world just to have a phone they can love. The iPhone won the 2009 JD Power awards for customer satisfaction in both the consumer and business categories.

If you take a look at the breakdown, no other phone came close. Sure, battery life was the iPhone’s weak point, but for all the other criteria, users scored the phone as high as possible. That’s quite a testament to the fanatical love people show for a phone that struggles most with actually making and holding calls, thanks to AT&T’s network.

In other, much less interesting news, LG was the winner for feature phones. Anyone surprised?

What more proof do you need than the iPhone’s sales figures that at the end of the day, it’s customer satisfaction that really matters. Sure your phone might be able to multi-task, it might have a unique, web-based operating system. It might even have the physical keyboard its competitor lacks. But if the whole world likes that other phone better, those features don’t mean a thing.

The FCC needs to stop coddling big wireless

Julius Genachowski.FCC Chairman Julius Genachowski sounds pretty pleased with steps wireless providers have taken over the past week. In a speech today he complimented AT&T for its recent 3G over VoIP commitment and Verizon and Google for upcoming Android headsets that will support Google Voice. The speech was among the most pejorative things I’ve read (get the full text here), and I couldn’t help feeling insulted at all the back-clapping going on.

We’re still a long way from a level of consumer respect that I find acceptable, so comments like the following rub me raw:

That’s because all of you are changing the world. You’ve turned clunky one-trick handsets into sleek and powerful mini-PCs. You’ve made the Internet mobile, freeing broadband from the desktop and making it possible to imagine a world where the Internet is available to anyone, anywhere, anytime.

You’re making that possible through the billions you’ve invested, and the billions you plan to invest.

I’m sorry, I guess I didn’t realize how nice the wireless companies have been. It’s almost like they aren’t making billions back through ridiculous airtime and data charges, egregious texting plans, and obscene service outages and dropped call rates. Granted, I don’t line nearly as many pockets in Washington as these companies do, but Genachowski addresses them like spoiled children. “Great job, Timmy. You only punched three girls today, not four, and frankly, two of them deserved it.”

I’m all for government support of broadband expansion and commitments to improved service, but let’s not coddle big wireless. Sure AT&T opened up to VoIP, but it took an FCC investigation to get it there. I pulled crap like this on my parents all the time. Sure, I was nice to my siblings, but as soon as I was alone I was scribbling swear words on the bathroom wall in red Sharpie.

Source: Reuters

« Older posts Newer posts »

© 2026 Gadget Teaser

Theme by Anders NorenUp ↑