JetBlue’s revolutionary in-flight Wi-Fi solution? Satellites

CHICAGO - OCTOBER 26:  A JetBlue Airways jet sits on the tarmac at O'Hare Airport October 26, 2006 in Chicago, Illinois. JetBlue today announced the start of service to the city. The airline will service New York's JFK Airport and Long Beach Airport from Chicago.  (Photo by Scott Olson/Getty Images)

Wait, what? That was exactly my response when I first read the news that JetBlue was introducing new technology for in-flight Wi-Fi service, a new technology called a satellite. For those of you who can’t detect sarcasm, satellites aren’t new. They’ve been around a very long time. For some reason, it has taken this long for an airline to use satellite signals to deliver Wi-Fi access on a plane. Airlines currently offering Wi-Fi services get their signal from the ground.

Don’t get me wrong, I think it’s great that this is becoming more widespread. I don’t fly often, but when I do it certainly would be nice to keep up on some reading or even do a little bit of work. This serves to prove, though, just how in-the-box many industries are when it comes to modernizing their services. You’re 35,000 feet up with a clear shot at the upper atmosphere – why in god’s name would you use anything other than a satellite?

  

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