We’re still a long way from a level of consumer respect that I find acceptable, so comments like the following rub me raw:

That’s because all of you are changing the world. You’ve turned clunky one-trick handsets into sleek and powerful mini-PCs. You’ve made the Internet mobile, freeing broadband from the desktop and making it possible to imagine a world where the Internet is available to anyone, anywhere, anytime.

You’re making that possible through the billions you’ve invested, and the billions you plan to invest.

I’m sorry, I guess I didn’t realize how nice the wireless companies have been. It’s almost like they aren’t making billions back through ridiculous airtime and data charges, egregious texting plans, and obscene service outages and dropped call rates. Granted, I don’t line nearly as many pockets in Washington as these companies do, but Genachowski addresses them like spoiled children. “Great job, Timmy. You only punched three girls today, not four, and frankly, two of them deserved it.”

I’m all for government support of broadband expansion and commitments to improved service, but let’s not coddle big wireless. Sure AT&T opened up to VoIP, but it took an FCC investigation to get it there. I pulled crap like this on my parents all the time. Sure, I was nice to my siblings, but as soon as I was alone I was scribbling swear words on the bathroom wall in red Sharpie.

Source: Reuters

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