Apple’s iPhone OS 3.1 introduced some great new features, including that MMS thing we’ve all been waiting for, but the update also brought some hiccups, including even poorer battery life for an already thirsty device. Apple’s doing something different with this round of complaints, though. It’s getting involved.

This weekend the company started contacting forum users who had complained about battery life, asking follow-up questions like, “When you notice a power drop, does it seem to be a legitimate power drop, or rather an issue with the battery icon indicator?” The users were also prompted to install a battery life logging profile which then syncs back to Apple when you connect to iTunes. There are also instructions for turning off the logging feature once data has been collected.

Apple has gotten involved with some of the past iPhone concerns. Hopefully this time things will get fixed in a timely fashion.