The FCC is going to be taking a closer look at the Google Voice service to determine whether it should be governed by the same rules as other phone service operators. AT&T has been particularly whiney about the service and the lack of regulation.
The biggest problem AT&T sees is that Google is allowed to block calls that may be too expensive for users, something regular providers aren’t allowed to do. I’m not sure why AT&T has such a problem. It blocks calls all the time. You know, you get halfway into a call and AT&T decides it should be blocked. And you should not be compensated for any lost time. It also blocks your ability to have a truly unlimited data plan and blocks your phone from having basic services despite years of availability on other devices. Really, AT&T is blocking anything it wants, so why not spread the love?
I do find it funny that it took a high-profile app rejection to bring all of this to light. The results of the investigation will likely be applied to other VoIP services like Skype and Vonage, both of which have been around a whole lot longer than Google Voice. The unfortunate thing is that big wireless could gouge features out of customer-focused service because it fears competition.